This website is operated by PetnCare. Throughout the site, the words “we”, “us” and “our” refer to PetnCare. PetnCare provides this website — including all information, tools and services available from the site — subject to your acceptance of these Terms & Conditions (the “Terms”). By visiting our site and/or purchasing something from us, you agree to be bound by these Terms (including any additional terms or policies referenced here). If you do not agree, please do not use the site.
We may update these Terms at any time by posting a revised version on this page. It is your responsibility to check this page periodically for updates. Continued use of the site following publication of changes means you accept those changes.
Online Store Terms
By using our Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given permission for any minor dependents to use the site.
You may not use PetnCare products or this site for any illegal or unauthorised purpose. Violations of these Terms may result in suspension or termination of your access.
General Conditions
We reserve the right to refuse service to anyone for any lawful reason. You understand that information (other than credit card information) you provide may be transferred unencrypted and involve transmissions over various networks; credit card data is encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or any content without our express written permission.
Headings are included for convenience only and will not limit or affect the Terms.
Accuracy, Completeness & Timelines Of Information
We make reasonable efforts to display accurate product information; however, we do not warrant that content on the site is complete, accurate or current. Product images and descriptions are for illustrative purposes and may vary from the delivered product. Reliance on site material is at your own risk.
Modification To Service & Prices
Prices and product availability are subject to change without notice. We may modify or discontinue the Service (or any part of it) at any time. We are not liable for any changes, suspension or discontinuance of the Service.
Products & Availability
Some products may be available exclusively online and in limited quantities. We may limit sales of certain products, restrict order quantities and refuse orders that appear to be placed by resellers. All product descriptions, pricing and availability are subject to change at our discretion.
Accuracy Of Billing & Account Information
You agree to provide complete and accurate billing, shipping and account information. We reserve the right to refuse or cancel any order for reasons including suspected fraud, errors in pricing or product description, or inability to obtain authorisation for payment. If we make a change to or cancel an order, we may contact you using the email or phone number provided.
For returns and cancellations, please follow our Returns & Refunds Policy (link to your Returns & Refunds page).
Optional Tools
We may offer access to third-party tools (for reviews, payment, shipping, integrations) that we do not control. Such tools are provided “as is” and “as available” and we do not endorse or assume liability for third-party features. Use of optional tools is at your own risk.
Third- Party Links
The site may include links to third-party websites. Those links are provided for convenience only; we do not control or endorse third-party content and are not responsible for any third-party products, services, or policies. Review third-party terms before interacting with them.
User Comments, Feedback & Submissions
If you submit comments, ideas or suggestions (unsolicited), you grant PetnCare a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish and distribute such material without compensation to you. You agree that such submissions do not violate third-party rights and are not defamatory, obscene or unlawful.
We may monitor, edit or remove content that violates these Terms or is otherwise objectionable.
Personal Information
Our collection and use of your personal information is governed by our Privacy Policy. By using the Service you consent to our processing of personal data as described in the Privacy Policy (link to Privacy Policy).
Errors Inaccuracies & Omissions
From time to time the site may contain errors or omissions (pricing, descriptions, shipping charges). We reserve the right to correct such errors and to cancel orders if necessary. We are not obligated to update site content except as required by law.
Prohibited Uses
You may not use the site or its content to: (a) break the law; (b) infringe third-party rights; (c) upload malicious code (viruses, malware); (d) harvest or collect personal information of others; (e) spam, phish or otherwise misuse the Service; or (f) circumvent security features. We may terminate access for violating these rules.
Disclaimer Of Warranties; Limitation of Liability
The Service and all products are provided “as is” and “as available” except as expressly stated. To the maximum extent permitted by law, PetnCare disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
Subject to applicable law, PetnCare’s liability for direct damages arising from use of the site or purchase of goods is limited to the amount you paid for the goods. We do not exclude liability for death or personal injury caused by our negligence or for any liability which cannot be limited by law.
Indemnity
You agree to indemnify and hold PetnCare and its affiliates harmless from claims, losses, liabilities, costs and expenses (including legal fees) arising from your breach of these Terms or your misuse of the Service.
Governing Law & Dispute
These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Pune, India.
Contact
If you have questions about these Terms, email us at connect@petncares.com.